Insurance

Agentic AI for damage claims, around the clock

In a 2026 proof of concept for Tasco Insurance, Vietnam, ALPHV’s multimodal case system assesses asset damage from images and video, then prepares the liability assessment and claim report.

A home insurance policy form on a clipboard

Where AI pays back in insurance claims

Damage claims arrive at any hour, as photos, video and documents, and each one ends in a liability assessment and a claim report.

Damage claims arrive at any hour, as photos, video and documents, and each one ends in a liability assessment and a claim report.

Claims that arrive at any hour

The case system assesses asset damage from images and video around the clock, so new claims do not wait for office hours.

Evidence in every format

Photos, video and PDFs for one claim are processed together in one case file instead of being reviewed separately.

Liability with a clear basis

The liability assessment is based on Vietnam’s Road Act and compendium, then written into the claim report the system prepares.

Tasco Insurance web interface designed by ALPHV

Tasco Insurance interface, proof-of-concept stage.

Tasco Insurance, Vietnam, proof of concept 2026

Agentic AI for asset damage claims

ALPHV is building a multimodal case system that assesses asset damage from images and video around the clock, then prepares the liability assessment and claim report.

ALPHV designed the web interface, and the system automates third-party garage, workflow, email and WhatsApp steps.

Qwen

Multimodal AI

Agentic AI

Read the case study

How the case system works

From images to a claim report

Each claim moves through four steps inside one case file, around the clock.

Each claim moves through four steps inside one case file, around the clock.

01

Collect the evidence

Images, video and PDFs for a claim are processed together in one case file.

02

Check for duplicates

Claims from the same person are compared, and duplicates are identified automatically.

03

Assess damage and liability

Multimodal AI assesses asset damage from images and video, and liability against Vietnam’s Road Act and compendium.

04

Prepare the report

The claim report is prepared, with third-party garage, workflow, email and WhatsApp steps automated.

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The services behind the case system

The same team scopes, builds and improves the system, from the multimodal models to the agents and the web interface.

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Agentic automation

Agents for documents and claims

Agentic process automation for documents and claims, with the tools, MCP servers and APIs agents need to act safely.

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AI engineering

Multimodal models for images, video and PDFs

Vision and language models working together on your own data, governed for regulated work.

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Web and mobile apps

Web interfaces for insurance

Product strategy, UI/UX and engineering for web platforms, including the Tasco Insurance web interface designed by ALPHV.

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Legal

Case management with sovereign AI

Document AI and 90+ portal automations for a 36-year-old law firm, on locally hosted models.

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Healthcare

Medicolegal reports, assessed and drafted

An engine that assesses medicolegal and insurance cases and drafts the report.

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Financial services

Core systems for lending and pawn broking

Debt recovery management for Fundaztic and a six-branch pawn brokerage system for iPajak Group.

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FAQ

Questions insurers ask

Short answers on evidence, duplicate claims, liability and the systems you already run.

Can the system read photos, video and PDFs together?

Yes. In the Tasco Insurance proof of concept, images, video and PDFs are processed in one case file, and asset damage is assessed from images and video.

How are duplicate claims handled?

Which rules does the liability assessment follow?

Can you work with our existing systems?

How do we get started?

Let’s build what’s next

Tell us where your business needs to be. We’ll map the path to get there.