Insuretech
Proof of concept agentic AI for round-the-clock damage claims for Vietnamese insurance
A proof-of-concept case system for Tasco Insurance in Vietnam assesses asset damage from images and video around the clock, then prepares the liability assessment and claim report.
Client
Tasco Insurance, Vietnam
Year
Proof of concept, 2026
Industry
Insurance
Stack
Qwen · Multimodal AI · Agentic AI
The situation
Damage claims arrive as images, video and PDFs, at any hour. With Tasco Insurance in Vietnam, ALPHV built a proof of concept that assesses them around the clock, from the first photo to the claim report.
What ALPHV built
A multimodal case system that assesses asset damage from images and video, then prepares the liability assessment and claim report.
Images, video and PDFs in one case file
Duplicate claims from the same person identified automatically
Liability assessment based on Vietnam’s Road Act and compendium
Third-party garage, workflow, email and WhatsApp automation
Tasco Insurance interface, proof-of-concept stage.
How it runs
Qwen models read images, video and documents together, and AI agents move each case from damage assessment to liability and the claim report. Garage, email and WhatsApp steps run as automated workflow.
Stack: Qwen, multimodal AI and agentic AI
Stage: proof of concept, 2026
Outcome
The system is at proof-of-concept stage, so there are no production results to report yet. It already assesses damage from images and video at any hour, flags duplicate claims and prepares the liability assessment and claim report.
In numbers
24/7
Damage assessment from images and video
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Industry
Insurance
See the systems ALPHV builds and runs for teams in this industry.
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Service
Agentic automation
The capability behind this work, from first model to go-live.
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Approach
How we work
One team from business case to production: discover, design, implement and improve.
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