Service
Put AI agents to work across your systems
Agents that read documents, images and messages, decide within guardrails and act through tools, MCP servers and APIs, then sync results back to your CRM.
What we deliver
AI agents with the tools to act safely
We design the agent, build the tools it acts through and set the guardrails it works within, then connect it to your systems.
Agentic process automation
Agents take on multi-step work such as document handling and claims, following your process from intake to report.
Custom tools, MCP servers and APIs
We build the tools, MCP servers and APIs that let agents read from and write to your systems, scoped to what each task needs.
WhatsApp sales agents
Agents answer customer conversations on WhatsApp 24/7 in natural language, sync every lead to your CRM and alert sales to hot leads.
Claims and case handling
Agents assess damage from images and video, identify duplicate claims and prepare the liability assessment and claim report.
Multi-agent systems
Several specialised agents share one task, such as reading, checking and reporting, and hand work between them under the same guardrails.
Guardrails and access control
Conversation flows with guardrails keep agents on task, and dashboard features follow each user’s access level.
How agents act
Read, decide, act, then sync the result
An agent works inside the systems you already run. It reads what arrives, decides within guardrails, acts through tools and passes the result back.
Step 01
Read what arrives
Agents take in PDFs, photos, video and WhatsApp messages, and keep them together in one case file.
Step 02
Decide within guardrails
Rules and conversation flows keep each decision in scope, such as assessing liability against Vietnam’s Road Act and compendium.
Step 03
Act through tools and APIs
Agents update records, generate contracts, invoices and reports, and work through third-party portals, email and WhatsApp.
Step 04
Sync results back
Every lead lands in your CRM, and the sales team is alerted to hot leads in real time.
Agents at work
Where our agents already work
A WhatsApp AI CRM for a Singapore hospitality group, and a claims proof of concept for Tasco Insurance in Vietnam.
AI CRM, Singapore, 2026
WhatsApp agents cut manual data entry by 80%
Agents handle customer conversations 24/7, sync every lead to the CRM and alert sales to hot leads, with one-click contracts, invoices and reports.
Qwen
AI agents
Insuretech, Vietnam, 2026
Agentic AI for round-the-clock damage claims
A proof of concept for Tasco Insurance: agents assess asset damage from images and video, flag duplicate claims and prepare the liability assessment and claim report.
Qwen
Multimodal AI
Agentic AI
How we deliver
From business case to agents in production
The engineers who map your workflows are the ones who build, connect and improve the agents. No hand-offs.
See how we work
01
Discover
Start from the business case
Tech advisory, a data audit and AI strategy research to find which documents, messages and steps an agent should take on first, and where it pays back.
02
Design
Define tools, access and guardrails
Choose models and hosting, and define the tools, MCP servers and APIs each agent may use in your existing systems.
03
Implement
Connect agents to your systems
Build the agents and integrate them with your CRM, email, WhatsApp and third-party portals, including bank, government and SSM portals.
04
Improve
Improve continuously after go-live
Monitor adoption, review what agents do and how models perform, and iterate, with improvement scoped into the build from day one.
FAQ
Questions about agentic automation
What agents do, how they stay within limits and how they connect to your systems.
What can AI agents do in our systems?
Agents read documents, images and messages, decide within guardrails and act through tools, MCP servers and APIs, for example handling WhatsApp conversations and syncing each lead into your CRM.
How do agents stay within limits?
Can you work with our existing systems?
Can our data stay in-house?
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Let’s build what’s next
Tell us where your business needs to be. We’ll map the path to get there.