Hospitality

WhatsApp AI agents that cut data entry by 80%

For a leading hospitality group in Singapore, AI agents handle customer conversations 24/7, sync every lead to the CRM and alert the sales team to hot leads in real time.

Colleagues meeting in a bright office

Where AI pays back in hospitality

Hospitality sales happen in conversations, often on WhatsApp and outside office hours. Every lead then has to reach the CRM and the right person.

Hospitality sales happen in conversations, often on WhatsApp and outside office hours. Every lead then has to reach the CRM and the right person.

Conversations at any hour

WhatsApp agents handle customer conversations 24/7 in natural language, inside conversation flows with guardrails.

Leads that reach the CRM

Every lead from WhatsApp is synced to the CRM, and manual data entry time is down by 80%.

Hot leads, flagged in real time

The sales team is alerted to hot leads in real time, then moves to one-click contracts, invoices and reports.

ALPHV AI CRM dashboard with lead and revenue charts

AI CRM dashboard for a Singapore hospitality group.

Leading hospitality group, Singapore, 2026

An AI CRM with WhatsApp sales agents

WhatsApp agents handle customer conversations 24/7 in natural language, sync every lead to the CRM and alert the sales team to hot leads in real time.

Intelligent conversation flows with guardrails

CRM dashboard with features by user access level

One-click contracts, invoices and reports

Manual data entry time reduced by 80%

Qwen

WhatsApp

AI agents

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Less manual data entry time

AI CRM

Leads flow from WhatsApp into the CRM

Agents capture each lead in the conversation and sync it to the CRM, where the dashboard shows features by user access level.

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The services and products behind it

The AI CRM combines agentic automation and a web platform, built by one team. ALPHV Avatar™ adds a digital avatar that takes restaurant orders.

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Agentic automation

WhatsApp sales agents

WhatsApp sales agents that sync leads to your CRM, with the tools, MCP servers and APIs they need to act safely.

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Web and mobile apps

A CRM dashboard built around access levels

Product strategy, UI/UX and engineering for the CRM dashboard, with features by user access level and one-click contracts, invoices and reports.

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ALPHV Avatar™

Digital Mamak takes restaurant orders

ALPHV Avatar™ digital avatars take on customer-facing roles. For restaurants, Digital Mamak takes orders.

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FAQ

Questions hospitality teams ask

Short answers on the agents, your CRM and access for your team.

Do the agents work outside office hours?

Yes. The WhatsApp agents handle customer conversations 24/7 in natural language, within conversation flows that have guardrails.

Does every lead reach our CRM?

Can staff see different things in the CRM?

How do we get started?

Let’s build what’s next

Tell us where your business needs to be. We’ll map the path to get there.